Fort Myers Beach Hotel, Pink Shell Beach Resort & Marina, Receives MLT Vacations Quality Assurance Award for 2nd Consecutive Year
August 13, 2012
The MLT Vacations Quality Assurance Award recognizes a very select group of hotels for outstanding quality, customer service, and product delivery. Only the top hotels their program achieved this status for 2012.
This award program used to be strictly for Caribbean and Mexican destinations and has been extended to US destinations in 2011.
The criteria to receive an MLT Vacations Quality Assurance Award are as follows:
·Minimum 100 bookings (not room nights)
·99% Customer Satisfaction (complaint ratio)
·Less than 1% of bookings relocated
·Time Frame of bookings reviewed: June 1, 2011 – May 31, 2012
MLT Vacations is a major domestic tour operator that incorporates companies such as Delta Vacations and United Vacations.